Frequently Asked Questions – SGP Garden Ltd

1. What does SGP Garden Ltd sell?

We supply a curated range of premium outdoor products, including structures, accessories, and garden upgrades designed for British weather. Explore our Best Sellers or New Arrivals.

2. Do you offer installation?

Yes, we provide nationwide installation through trusted UK partners. You can learn more about our installation process here: Installation Services.

3. How long does delivery take?

Delivery times vary by product, but most items arrive within 3–7 working days. Larger structures may require scheduling; we’ll always keep you updated.

4. Do your products come with a warranty?

Yes. All products include a manufacturer’s warranty, and many items come with extended coverage. If you need help with a warranty claim, contact our Customer Support.

5. Can I get help choosing the right product?

Absolutely. Our team can help you choose the right size, material, and style for your garden. Try our Product Finder or message us via Live Chat.

6. Do you offer finance or pay‑monthly options?

Yes, we offer pay‑monthly finance through trusted UK providers. Finance options are shown on each product page.

7. What if I need to change or cancel my order?

Just contact us as soon as possible. If your order hasn’t been dispatched or booked for installation, we can usually amend it quickly.

8. Do you offer returns?

Yes, unused items in original packaging can be returned within 14 days. For full details, see our Returns Policy.

9. Are your products suitable for British weather?

Yes. Every product we stock is selected for durability, weather resistance, and long‑term performance in UK conditions.

10. How can I contact you?

You can reach us via:

• Live Chat (Mon–Fri)

• Email

• Contact form

• Social media

See all options here: Contact Us.